Resolved: Blackboard Learn is unavailable

Saturday, January 20th, 2018

Posted in Blackboard Learn, General News, Incidents

Incident Discovery Time: 03:33pm on 01/20/2018 Time of Resolution: 04:13pm on 01/20/2018 Services Impacted: Blackboard Learn

Description of Impact

Blackboard Learn was unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

Clients may need to clear their browser cache prior to accessing Blackboard Learn again.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 03:33pm on 01/20/2018 Services Impacted: Blackboard Learn

Description of Impact

Blackboard Learn is unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 04:33pm