Resolved: Turnitin is currently unavailable directly or through integrations.

Tuesday, October 20th, 2020

Turnitin, used for student grading and feedback was unavailable directly or through integrations. The vendor has restored services….

Resolved: Some clients are receiving the 503 error when accessing Blackboard.

Monday, October 5th, 2020

Some clients are receiving the 503 error when accessing Blackboard….

Resolved: Blackboard is experiencing intermittent login issues.

Tuesday, September 29th, 2020

Reports of intermittent login issues with Blackboard are coming in….

Resolved: Students received yellow badges in error.

Monday, September 28th, 2020

Many students reported erroneously receiving yellow badges….

Resolved: Blackboard Learn: Intermittent Login Issues Reported By Some People

Tuesday, September 15th, 2020

Some people are seeing intermittent login issues with Blackboard Learn….

Resolved: Issues Signing into Zoom via SSO or Username/Password

Monday, August 24th, 2020

Clients were encountering slow response times and errors with sign-ins with SSO or a Zoom username or password….

Resolved: Blackboard Learn Discussion Boards – 503 Gateway error for some people

Thursday, August 6th, 2020

Some discussion boards within Bb Learn were producing a 503 Gateway error message. Full service has been restored….

Resolved: Some clients are unable to log in to Blackboard.

Tuesday, July 28th, 2020

Some clients are unable to log in to Blackboard….

Scanning and Scoring Services Discontinued

Friday, July 17th, 2020

Beginning on August 1, 2020, Scanning and Scoring Services will no longer be available as a service at Boston University due to current public health concerns as well as staffing changes. We encourage departments, faculty, and staff to move evaluations and course assessments online for the fall 2020 semester. Alternatives to both Course Evaluations and…

Resolved: Blackboard Learn: Access issues reported by some clients

Tuesday, May 5th, 2020

Blackboard Learn access is unavailable for some people. An error message is received after going through Boston University’s login screen….