Incident: Intermittent Internet Connectivity Issues Across Campus
There have been client reports of intermittent internet issues across campus, for both wired, and wireless clients…
Resolved: The Links are Unavailable
The Links (Student Link, Faculty Link, Faculty/Staff Link, Business Link) are currently unavailable….
Resolved: REDCap Unavailable
REDCap (https://redcap.bumc.bu.edu/) was unavailable….
Resolved: GALAXY and The Links were Intermittently Unavailable
Access to both GALAXY and The Links was degraded….
Resolved: The Links Unavailable
The Links (StudentLink, FacultyLink, ShareLink) were unavailable. …
Resolved: BU VPN services are experiencing connection issues and slow response.
BU VPN services were experiencing connection issues and slow response times. Full service has been restored….
Resolved: ServiceNow Is Currently Unavailable
ServiceNow is unavailable to a majority of those who use the ticketing system….
Resolved: Zoom Is Currently Experiencing Recording Processing Delays
Zoom was experiencing delays with recordings. Full service has been restored….
Resolved: Issues processing credit card payments
We are currently experiencing issue with processing credit card payments….
Resolved: BU wireless network (802.1x) was experiencing issues.
Clients were reporting issues accessing the BU wireless network, 802.1x on the BUMC campus….