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  • TurningPoint FAQ
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TurningPoint FAQ

How does an Instructor create a Turning Account and download the TurningPoint client?

  1. Open your browser and access the Turning Account web site: https://account.turningtechnologies.com/account/

  2. Type in your BU email address.

  3. Click Create an account.
    TurningPoint_1-CreateAccount

  4. A validation email will be sent to your BU email address containing a link to finish your Turning Account setup.
    TurningPoint_2-ValidationEmail

  5. Since you are an instructor, please select I am an Instructor. Then, click Next and fill out all of the following fields.
    TurningPoint_3-Instructor

  6. To get the TurningPoint Cloud client click Downloads in the left-hand side menu and select the No Install TurningPoint  version for your operating system.
    TurningPoint_4-Downloads

  7. Once the client is downloaded, open Turning Point and log in with your Turning Account BU email address and password.


Why doesn’t TurningPoint start when I open PowerPoint?


TurningPoint has a PowerPoint add-in that will only be activated if you start PowerPoint from within the TurningPoint client.

Follow these steps to start PowerPoint from within TurningPoint:

  1. Open the TurningPoint client.

  2. Enter your BU username and Kerberos password and click continue.
    TPCloudapplogin
  3. Click on the option labeled PowerPoint Polling. PowerPoint will be launched automatically and the TurningPoint plug-in will be activated. It will be a tab on the top of your Microsoft Office ribbon.
    TurningPoint_6-PowerPointPolling

  4. On the upper left-hand side of the screen click new and choose one of the options to create a new polling question.
    TurningPoint_7-NewPollingQuestion

  5. Use the right-hand side menu to choose options for scoring correct and incorrect answers.
    TurningPoint_8-SortingOption
  6. Once you have completed creating your questions, go to file and save as to save the presentation.

  7. To return to TurningPoint, click file then exit on a PC, or file then quit on a Mac.


How do I upload grades to Blackboard?

  1. Open the TurningPoint client.

  2. Enter your BU username and Kerberos password and click continue.
    TPCloudapplogin

  3. Open a PowerPoint Polling session and after the session has been conducted, change the participant list from Auto to your BlackBoard Learn course participant list and save the session to the TurningPoint session folder.
    TurningPoint_6-PowerPointPolling

    TurningPoint_9-BlackBoardAuto

    TurningPoint_10-SaveCloud

  4. Once this is accomplished, go to file then quit PowerPoint and the client will automatically bring you back to TurningPoint.

  5. You will be in the MANAGE tab, choose the Participant List you want to upload your grades from.
    TurningPoint_11-BlackBoardParticantsList

  6. Click Results Manager located at the bottom right of the TurningPoint client.
    TurningPoint_12-ResultManager

  7. Click on the Integrations button.
    TurningPoint_13-Integration

  8. Make sure Blackboard is selected for the integration. Enter https://learn.bu.edu for the Server Address. Enter your BU username and password for the Username and Password fields. Then, click Connect.

  9. Choose Export Session. Select the column information you would like to export. Then, click Export.
    TurningPoint_15-Export

  10. Click Export again to send the information to the Grade Center in Blackboard Learn. Please note that this process can take several minutes, depending on the number of columns you have added and students in the class.
    TurningPoint_16-GradeCtr

  11. Go to your Internet Browser and go to https//learn.bu.edu.

  12. Then, you should be able to see all of the grades that you imported from TurningPoint. Find the course you wanted your grades sent to on the right-hand side under My Courses. On the left-hand side, click Grade Center and then click on Full Grade Center.
    TurningPoint_17-FullGradeCtr


    As an instructor, how do I change the channel on my receiver?

    1. RFReceivers must be configured to use the same channel for a TurningPoint polling session. To configure your receiver and pair all cards, first plug in your RF Receiver.

    2. Log in to TurningPoint with your BU username and Kerberos password. The TurningPoint dashboard will open in the Polling tab. Once the receiver is fully installed, the channel number will display at the top left-hand side of the window. The default channel for all receivers is 41. This number does not have to be changed, but it must still be paired with ResponseCards. To view and edit the channel assignment, click either the receiver channel number or the Preferences icon from the lower right corner of the TurningPoint client.
      TurningPoint_18-Receiver

    3. In the preferences window, select Connections from the left-hand  menu. If the text in the window is grey, click the drop down arrow to Unlock Receiver Channels.
      TurningPoint_19-UnlockReceiver

    4. Your RF Receiver (and ID#) will appear in the list of response devices. Select a channel for your RF Receiver using the drop down menu.

      TurningPoint_20-ReceiverChannel


    How do students change the channel on their ResponseCards?

    1. Press the Channel button. The ResponseCards light should start blinking green and red.

    2. Enter the new channel number.

    3. Press the Channel button again. If the light shows solid green, the code has been accepted.

    How do students register their ResponseCards and Licenses?

    1. Sign in to Blackboard using your BU username and Kerberos password.

    2. Select your Blackboard Learn course from the right-hand side.

    3. Click Tools from the left-hand course menu.

    4. Click Turning Technologies Account Registration from the right-hand side.


    5. Enter your BU Username and Kerberos password.


    6. Sign up by using your BU email address then click next, you will be sent a verification e-mail and a verification link. Click the verification link.


    7. Fill out required information – your Role is a student and market is higher education. Once completed, click finish. 


    8. Once you have created an account and signed in, click get started. *FYI – your student account can always be accessed at student.turningtechnologies.com


    9. Enter your subscription code in the form field and click Redeem. If you need to purchase a subscription, click on purchase subscription. Once purchased, your subscription will automatically be placed on your account.
    10. Enter your clicker ID in the form field and click add. Your clicker ID can be found on the back of your RF LCD ResponseCard under the barcode. The clicker ID consists of six digits or letters (A-F). If you need to purchase a clicker, select purchase clicker or visit your campus bookstore.  If you purchased a clicker through Turning Technologies website, your clicker will be mailed to your address.

    1. If your instructor does not require a clicker in the classroom, but rather a mobile device, you can select skip.  A mobile ID will be automatically generated for any new user and cannot be altered.
    2. Once completed, you will need to check for (3) green check marks under Subscriptions, Response Devices, and Learning Management System (Blackboard Connection).  Note, if you are not required to use a clicker in the classroom, you are only required to have (2) green check marks under Subscription and Learning Management System (Blackboard Connection).

    Where can I learn more about TurningPoint?

    Turning Technologies, the company behind TurningPoint, has a lot of online tutorials and documentation.

    How do I download ResponseWare for mobile devices?

    Why do I need this?

    If your instructor allows ResponseWare in the classroom, you can enable your mobile device as a “clicker” in place of a RFLCD ResponseCard.

    For iOS:

    1. Open the App Store app.
      TurningPoint_25-AppStore

    2. Tap the Search button on the bottom right.
      TurningPoint_26-Search
    3. Tap the search field and type ResponseWare. Then tap Search on the bottom right.
      TurningPoint_27-ResponsewareSearch
    4. When the ResponseWare app appears, tap Get, then “Install.
      TurningPoint_28-ResponseWareGetTurningPoint_29-ResponsewareInstall

    5. Enter your Apple ID password to allow the app to continue downloading. Then click OK.
      TurningPoint_30-ItunesSignin

    6. Once your download has finished, ResponseWare will be sent with the rest of your apps.

      For Android:

      1. Open the Play Store app.

        TurningPoint_31-GooglePlayApp

      2. Tap the search field at the top and type ResponseWare. Then, tap the magnifying glass on the bottom right to search.
        TurningPoint_32-GooglePlaySeach

        TurningPoint_41-Responseware

      3. Tap the ResponseWare app when it appears.

        TurningPoint_42-Responseware

      4. Tap INSTALL on the ResponseWare app page.
        TurningPoint_34-GooglePlayRWInstall

      5. ACCEPT the terms and conditions to allow the app to download.
        TurningPoint_33-GooglePlayRWAccept

      I am a student. Is there a helpful guide on using my clicker?

      Yes!  Click the link below for the TurningPoint Overview guide for students.

      TP Cloud instructions for students

       

      • Top Hat
      • TurningPoint 8
      • TurningPoint FAQ
      • Additional Resources

      See Also

      • Classroom Technology Levels
      • Classroom Technology Overview
      • Classroom Technology Training
      • Educational Technology Consulting
      • Find a Classroom; Technology Support
      • Classroom Assistive Learning Systems
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