What you need to know before signing up
Duo two-factor authentication is now required in order to access protected pages on Student Link
For help with enrolling a device, logging in and managing your devices, visit our Duo page for all the answers!
Reminder: If you’re already using DUO at BU additional enrollment is not necessary, you’ll be automatically prompted to authenticate when logging into the Student Link.
Click on the enrollment button below or visit the Student Link to sign up now!
Frequently Asked Questions
Do I have to use Duo every time I log in to the Student Link?
Duo allows you to remember a device for 30 days. You can approve any computer that you commonly use and will not be required to provide two-factor authentication confirmation until next month. For example, if you have a desktop and a laptop, you can approve both computers as trusted devices and not have to confirm your identity with a phone until the following month.
I am studying abroad this semester and don't have an international phone plan, can I still use Duo?
YES! Duo works internationally, don’t worry – Duo can work with or without cellular service or a wifi connection.
Even with cellular service disabled or without a wifi connection, you may use the Duo Mobile app to generate a passcode that you can use to authenticate. Simply choose the Enter a Passcode option when you get the Duo authentication prompt. To generate the passcode, open the Duo Mobile app on your phone or tablet and tap the button with the KEY symbol.
I am an international student and I have two phones I use when I am in the U.S. and at home. Can I access Duo when I am home?
For those who use a different phone when in your home countries:If you don’t have a data or cellular plan with your U.S. smartphone when you visit home for the holidays or during the summer, you can add your international device as a second device to your Duo account.
I am alumnus and I use the Student Link to download my transcripts. Do I also need to enroll in Duo?
Yes, anyone accessing the Student Link for protected records will need to enroll in Duo. We want all sensitive information within the link protected!
I am BU staff member and I take classes. I do not use Duo for my job, do I need to enroll in Duo to access the Student Link?
Yes, anyone accessing the Student Link for protected records will need to enroll in Duo. We want all sensitive information within the link protected!
What happens if I forget my phone at home?
You can contact the IT Help Center. They will verify your identity and provide a temporary passcode. We encourage you to then go into manage devices and add an additional phone.
What if I don’t have a smartphone or cell phone?
If you don’t have a cell phone, Duo allows you to use your landline phone. You would receive an automated phone call that requires you to hit any button to confirm your identity.
You can also use a tablet to access Duo, or purchase a Yubikey.
What is a Yubikey and how does it work with Duo?
A Yubikey is a small hardware device (think USB stick) that supports two-factor authentication. A Yubikey can be plugged into your computer’s USB port or “tapped” on your device (if supported) to verify your login. A Yubikey is another method you can use to access Duo! Yubikeys can be purchased from Amazon or directly from the Yubico.
What if I have an extenuating circumstance that doesn't allow me to use Duo?
Contact the IT Help Center and they will be able to help you find the best solution for accessing Duo two-factor with the Student Link
