IT Help Center Support Services

When you submit a Get Help request, call 617-353-4357, or write to ithelp@bu.edu you will reach the IT Help Center, which is BU’s centralized resource for technology support on campus. The IT Help Center will be available to help you in the residences during move-in weekend, and has extended hours throughout the year.

Educational Pricing on Hardware Purchases

Take advantage of educational pricing on Apple and Lenovo systems.

Hardware Repair Services

The IT Help Center also performs manufacturer-authorized warranty service and out-of-warranty repairs for many major brands. For more information, see bfenster.cms-devl.bu.edu/tech/desktop/support/repair/.

Microsoft Office and Site-licensed Software

Microsoft Office is available to all current Boston University students, faculty, and staff at no cost. Valid BU log-in and password is required.

• Microsoft Office for Boston University students

A number of site-licensed or freely provided products are also available for student use, such as NVivo, Read& Write GOLD, BU Linux, and more.